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Privacy Policy

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Privacy Policy

Learn how Unekalaa collects, uses, and protects your information.

Introduction

Welcome to Unekalaa. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our district-wise marketplace platform.

Information We Collect

We may collect personal details such as your name, email address, phone number, shipping address, and payment information when you register, place an order, or contact us. Vendors may also provide business-related information during registration.

How We Use Your Information

Your information is used to process orders, improve user experience, provide customer support, verify vendors, and send important updates related to your purchases or account activity.

Payment Security

All transactions are processed through secure and encrypted payment gateways. Unekalaa does not store your complete card or banking details on our servers.

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze website traffic. You can manage cookie preferences through your browser settings.

Sharing of Information

We do not sell your personal information. Data may be shared with trusted logistics partners, payment providers, and vendors only for order fulfillment and service improvement purposes.

User Rights

You have the right to access, update, or request deletion of your personal information. If you wish to modify your data or close your account, please contact our support team.

Updates to This Policy

Unekalaa reserves the right to update this Privacy Policy at any time. Continued use of our platform after changes indicates your acceptance of the revised policy.

frequently asked questions

Customer service management.

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Unekalaa is India’s district-wise online marketplace promoting authentic ODOP and handcrafted products. We connect local artisans and verified sellers with customers across India.

Simply browse by state or district, add products to your cart, and proceed to checkout. You can purchase multiple products from different sellers in a single order.

Yes. Unekalaa promotes genuine district-specific and ODOP products. Sellers are required to provide accurate product information, and we take strict action against misleading listings.

Eligible products can be returned within the specified return period. Refunds are processed after product verification. Customized and certain handcrafted items may not be eligible for return.

Delivery timelines depend on the seller’s location and your delivery address. Most products are delivered within 5–10 business days across India.

You can register as a vendor through our seller registration page. After verification, you can start listing your district or ODOP products and reach customers nationwide.

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