Terms & Conditions

Please read our terms carefully before using Unekalaa marketplace.

Welcome to Unekalaa

Welcome to Unekalaa, India’s district-wise marketplace promoting authentic ODOP and handcrafted products. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before making any purchase or registering as a seller.

Use of the Website

Users agree to use this platform only for lawful purposes. You must not misuse the website, attempt unauthorized access, or engage in fraudulent activities. Unekalaa reserves the right to suspend accounts that violate our policies.

Product Authenticity

Unekalaa promotes district-specific and ODOP products. While we strive to ensure authenticity, product details are provided by vendors. Customers are encouraged to review product descriptions carefully before purchasing.

Orders & Payments

All orders placed on Unekalaa are subject to availability and confirmation. Payments must be made through our secure payment gateway. We use encrypted systems to protect your financial information.

Shipping & Delivery

We deliver products across India. Delivery timelines may vary depending on the seller’s location and logistics partners. Unekalaa is not responsible for delays caused by unforeseen circumstances.

Returns & Refunds

Eligible products may be returned within the specified return period. Refunds will be processed after product inspection. Certain handcrafted or customized items may not be eligible for return.

Vendor Responsibilities

Vendors must provide accurate product descriptions, pricing, and availability. Any misleading information may result in account suspension. Unekalaa reserves the right to remove products that violate platform policies.

Changes to Terms

Unekalaa reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.

frequently asked questions

Customer service management.

Unekalaa is India’s district-wise online marketplace promoting authentic ODOP and handcrafted products. We connect local artisans and verified sellers with customers across India.

Simply browse by state or district, add products to your cart, and proceed to checkout. You can purchase multiple products from different sellers in a single order.

Yes. Unekalaa promotes genuine district-specific and ODOP products. Sellers are required to provide accurate product information, and we take strict action against misleading listings.

Eligible products can be returned within the specified return period. Refunds are processed after product verification. Customized and certain handcrafted items may not be eligible for return.

Delivery timelines depend on the seller’s location and your delivery address. Most products are delivered within 5–10 business days across India.

You can register as a vendor through our seller registration page. After verification, you can start listing your district or ODOP products and reach customers nationwide.